A partnership between telecommunications giant Safaricom and Postal Corporation of Kenya (PCK) will see Safaricom subscribers have their parcels and letters delivered at their homes as PCK seeks to start digital mailboxes.
Subscribers can register for digital mailboxes by dialing *234*1*9# and choose to use their mobile numbers as addresses. Each time they receive a parcel, they will get notified through an SMS then they can go pick it up.
Safaricom will charge Ksh300 per year for the service called M-Posta. This is way cheaper compared to the conventional postal address which costs from Ksh2,027 per annum for individual letter boxes.
It’s worth noting that M-Posta has been in operation for a few years now where you use your phone number as a postal address and will get notified when you receive a parcel. However, Posta’s partnership with Safaricom will make the service better by introducing home deliveries of parcels and letters.
According to Safaricom, digital mailboxes will save their subscribers fruitless trips to PCK branches to check on the status of their parcels. Additionally, doorstep deliveries, which will come at an extra fee yet to be decided by the telco firm, will be cheaper compared to what courier firms charge for parcel deliveries.